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store hours
24 Hours 7 Days
05602606523
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Delivery Information
Our range of options for delivering your orders safely and efficiently.
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Our Delivery Options |
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UK Delivery Options:
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First Class (usually 1-2 working days): £1.49-£3.89
Available on orders weighing between 301g and 1000g
First Class Minimum Post & Packing (usually 1-2 working days): £1.49-£1.49
Available on orders weighing between 0g and 300g
Standard Parcel (usually 3-5 working days): £4.95-£12.46
Available on orders weighing between 1001g and 20000g
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International Delivery Options:
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Europe (excl. UK) Airmail (usually 5-10 working days): £2.79-£10.69
Available on orders weighing between 361g and 2000g
Europe (excl. UK) Airmail Minimum Charge (usually 5-10 working days): £2.79-£2.79
Available on orders weighing between 0g and 360g
Rest of World Airmail (usually 5-10 working days): £3.24-£19.59
Available on orders weighing between 201g and 2000g
Rest of World Airmail Minimum Charge (usually 5-10 working days): £3.24-£3.24
Available on orders weighing between 0g and 200g
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Free delivery is also available on select products!
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Delivery Times |
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If we have all of the goods on your order in stock, we're usually able to dispatch them the same day we receive your payment! The time the goods should take in transit between us and you depends upon the delivery method that you chose when placing your order, as well as where you live. In most places where you see a mention of delivery options on our website, you'll also find an estimated delivery time to locations within the UK. Please note, however, that these are only estimates and that we cannot be held responsible for orders that arrive late. |
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Damaged Goods |
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Knowing the fragility of some of the products that we retail, we always go to great lengths to ensure that all customer orders are well protected in durable and appropriate packaging. That said, we're well prepared to make your life as easy as possible in the unlikely event of a disaster. Customers are simply required to login to their account with us (click here) to access their previous orders (towards the bottom of the page once you've logged in). Clicking on an order reveals further information and details about it, as well as a comprehensive returns system that can be used for requesting a refund/replacement/swap for any of the products on your order. |
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privacy policy | terms & conditions | © 2008 arts-and-crafts-studio.co.uk
Contact address 1 Cross Tree Close, Hawarden, Chester, CH5 3XP (UK)
We would like to take this opportunity to thank all our loyal customers and to welcome you aboard our website, we have now sold our high street business and can concentrate all our effort here.
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Click Here To View My (trixtrader) Live Customer Feedback
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